Refund Policy for Aesthetics Records
At Aesthetics Records, we are committed to providing exceptional service to our clients. We understand that situations may arise where a refund is necessary. Please review our refund policy outlined below:
1. Service Satisfaction Guarantee
We strive to deliver high-quality marketing services, including ad management, social media management, and press article creation. If you are not satisfied with our services, please contact us within 30 days of the service delivery to discuss your concerns.
2. Eligibility for Refunds
Refunds are available under the following conditions:
Service Not Rendered: If we fail to deliver the agreed-upon services within the specified time frame.
Service Discrepancy: If the services provided differ significantly from what was agreed upon in the contract or proposal.
Cancellation by Aesthetics Records: If we cancel the service due to unforeseen circumstances on our end, a full refund will be issued.
3. Non-Refundable Services
Certain services are non-refundable:
Completed Services: Services that have been fully rendered and delivered as per the agreement.
Partial Services: If part of the service has been delivered and you wish to cancel, a prorated refund may be considered based on the work completed.
Third-Party Fees: Any fees paid to third-party platforms (e.g., advertising costs) are non-refundable.
4. Refund Request Process
To request a refund, please follow these steps:
Contact Us: Email our customer support team at [your email address] with your refund request, including your name, service details, and reason for the refund.
Review: We will review your request and respond within 7 business days.
Resolution: If approved, the refund will be processed within 14 business days via the original payment method.
5. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
Email: aesthetics.records7@gmail.com
Phone: (438) 467 4378