Cancellation Policy for Aesthetics Records
At Aesthetics Records, we strive to provide exceptional marketing services to our clients. We understand that circumstances may change, necessitating the cancellation of services. Please review our cancellation policy outlined below:
1. Cancellation by the Client
Clients may cancel services under the following conditions:
Before Service Commencement: If you cancel before we begin working on your project, you are eligible for a full refund, minus any non-refundable third-party fees.
After Service Commencement: If you cancel after we have started working on your project, a prorated refund may be issued based on the amount of work completed up to the cancellation date. Any third-party fees incurred are non-refundable.
2. Cancellation by Aesthetics Records
We reserve the right to cancel services under the following conditions:
Non-Payment: If payment is not received within the agreed-upon timeframe, we may cancel the service. In such cases, no refund will be issued for work already completed.
Breach of Agreement: If the client breaches any terms of the agreement, we may cancel the service. A prorated refund may be issued based on the work completed, minus any non-refundable third-party fees.
Unforeseen Circumstances: If we are unable to deliver the services due to unforeseen circumstances on our end, a full refund will be issued.
3. Cancellation Request Process
To request a cancellation, please follow these steps:
Contact Us: Email our customer support team at [your email address] with your cancellation request, including your name, service details, and reason for cancellation.
Review: We will review your request and respond within 7 business days.
Resolution: If approved, any eligible refunds will be processed within 14 business days via the original payment method.
4. Non-Refundable Services and Fees
Certain services and fees are non-refundable:
Completed Services: Services that have been fully rendered as per the agreement.
Third-Party Fees: Any fees paid to third-party platforms (e.g., advertising costs) are non-refundable.
5. Contact Information
For any questions or concerns regarding our cancellation policy, please contact us at:
Email: aesthteics.records7@gmail.com
Phone: (438) 467 4378